Orders placed on business days before 17.00 (CET) are processed and shipped the same day.

Once your order has been shipped, you will receive an email with your tracking information.

Please note: while we dispatch orders quickly, delivery times depend on the shipping carrier and cannot be guaranteed.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.

Delivery times may vary by country.

Enjoy free shipping on all orders over €50 within Europe.

The Netherlands
1-2 business days
€6.95 per package

Germany
1–3 business days
€6.95 per package

France, Spain & Luxembourg
2–4 business days
€7.95 per package

United Kingdom
2–4 business days
€9.95 per package

Rest of Europe
3–8 business days
€12.95 per package

Outside Europe
6–10 business days

Please note that delivery times may vary depending on customs clearance and local carriers.

Orders shipped within Europe are delivered without import duties or additional taxes.

For deliveries outside Europe, import duties and taxes may apply and are the responsibility of the customer.

Once your order has been shipped, you will receive a confirmation email containing your tracking number. This email allows you to follow the status and progress of your delivery.

Please check your tracking information for the most up-to-date delivery status. If your order appears delayed, contact our customer support team.

If you are not available at the time of delivery, the carrier may deliver your package to a nearby service point or a neighbor.

Tracking information may take some time to become available after your order has been shipped. Please allow up to 24 hours for updates to appear. If your tracking number still isn’t working after this time, feel free to contact our customer support team and we’ll be happy to help.

If your order has not yet been dispatched, please contact our customer support team as soon as possible. While we cannot guarantee changes, we will do our best to assist where possible.

Once an order has been shipped, changes are no longer possible

Unfortunately, delivery details cannot be changed once an order has been placed.

Orders with incorrect or incomplete addresses may be returned and refunded.

If your item arrives damaged, please contact our customer support team within 14 days after your purchase.

If an item is missing from your order or you received the wrong item, please contact our customer support team within 14 days after the purchase so we can assist you.